Q：The Encoding capability is 1080P1080P@15fps,but why I connect 1080P camera show 1080N?

A:because your camera is not Xvi camera,not Xmeye camera,your camera is other brand.you need buy Xvi camera can show 1080P

Q:Why I can not hear sound when view record file?

A:first.right click mouse and click System---XVI Audio set--choose Coaxial audio

second:click System--Encode---Choose the channel camera---Video/Audio tick

Q:Why I can't connect from the internet

A:1.When the network cable is connected, you can observe whether the yellow and green lights on both sides of the DVR network cable port flicker.

If so, continue to the next step,if not,change a new net cable.

2.try power off then power on again your wifi router,then try test the internet of DVR,if not success,reset your wifi router.

Q:How to set motion detection?

A:1. First, in the video recording settings, select the channel where the mobile detection video is required. The video length is 60 minutes by default.

Select the configuration of the video recording mode. At the same time, check the detection type.

2. In motion detection, select the channel and enable it. The sensitivity can be adjusted according to the actual effect.

You can set the motion detection area (default full screen). The time period is 0-24 hours by default.

Check the corresponding channel in the video channel for video recording. Other operations and prompts can be set according to your own needs.

Q:TheDVR does not record the state of the hard disk and always reports an error

A:1 The video recorder does not support hot plug when connected to the hard disk. When the video recorder is powered off, connect the hard disk and then power on to start the video recorder;

2. It may be a compatibility problem between the hard disk and the device. Try to replace another hard disk, or contact Xiongmai Technology to confirm the supported hard disk model;

It is recommended to use WD Western Digital enterprise level or monitoring level, Seagate monitoring level or enterprise level hard disk;

3 The hard disk may be damaged and cannot be used normally. Connect it to the computer or other video recorder equipment and test whether the hard disk is damaged;

Restore the VCR to its default configuration, and confirm that the program of the VCR has been updated to the latest version;

After the above steps are confirmed, they still cannot be identified. You can contact Xiongmai Technology or after-sales service

Q: what is the default IP address and port number of DVR?

A: IP address: 192.168.1.10,HTTP port: 80 TCP port: 34567

Note: When accessing the device for the first time, please change the IP and local PC into one network segment; In DVR/ADVR mixed mode, you must be aware of possible IP conflicts when connecting webcams;

It is recommended to change the recorder to an IP address other than 10 when getting the device

Q: When setting the IP address, you will always be prompted that the IP subnet mask gateway does not match

A:When setting the IP address, pay attention to whether the IP address and the default gateway are consistent (for example, IP: 192.168.1.9, default gateway: 192.168.1.1)

Q:what is the DVR Onvif version and port number

A: 1 -- Port number 8899

2 -- Version: onvif 2.0

Note: It is not recommended to modify the port value, which can be kept as the default. Other ports cannot be set to occupy

Please note:

1.please use at least 12V2A power adapter connect this board,power adapter is very important,make sure your power adapter is in good quality. if you connect with 3T or 4T HDD,please better connect with DC12V3A or 12V5A power adapter.

2.the DVR display resolution is default 1920*1080P.If you use a monitor to connect this device, please make sure it can withstand 1920*1080P resolution input. or the monitor will show black screen after it display first time the Boot logo(will show "out of range" or "input not supported")

3.You need to ensure that your monitor resolution can support my device resolution output or support adaptive mode, or you can try to not adapt to the monitor, directly connect to the network, and then use CMS or APP: xmeye to search for the device and use it. You can also tell us the resolution of your monitor before you make order, and we will adjust the resolution output for you.

5. Please be careful during operation and take anti-static measures to avoid damage to the circuit. For each product, we will test and shoot a video before shipping, confirm that there is no problem before shipping. We are not liable for damages deemed to be caused by improper operation.

16CH

Channel type

8CH

16CH

Language

H.265+

8CH

Features:

• Support H.265+ coding technology, ultra-low bit rate, fully compatible with H.264

• Support CVBS, VGA, HDMI high-definition output display

• Support ONVIF protocol to connect to third-party equipment (network mode)

• Support multiple cloud technologies, realize network penetration, front and back end docking, push alarm information to mobile phones, etc.

• Supporting Web, VMS, central platform management software MYEYE, and providing SDK development

• Support various types of mobile phone monitoring (Iphone, Android)

• Remote access, comes with domain name service function (ARSP), remote monitoring is enabled with one key

• Standard coaxial control, easy to achieve back-end control front-end

• Support XVI/AHD/TVI/CVI/CVBS/IP signal six-in-one access

• Support intelligent analysis: face detection(limited to local channels) and other functions

Technical Parameters:

• System Main processor: Industrial-grade embedded chip NT98321

• Interface Screen display: 1/4/8/9 screen (take the coaxial input mode as an example, others depend on the channel mode)

• Image codec: H.265+

• Monitoring quality: VGA (up to 1080P); HDMI (up to 2K); CVBS

• Preview capability: 8*5M-N@12fps(6 in 1)/ 8*4M-N@15fps(6 in 1)/8*1080P@15fps (XVI front end), default 5M-N

• Encoding capability 8*5M-N@12fps(6 in 1)/ 8*4M-N@15fps(6 in 1)/8*1080P@15fps (XVI front end), default 5M-N

• Decoding capability 2*5M-N@12fps(6 in 1)/ 2*4M-N@15fps(6 in 1)/2*1080P@15fps (XVI front end), default 5M-N

Channel type:

• Local: 8*5M-N

• Hybrid mode: 8*5M-N (coaxial) + 4*1080P (network)

• IP mode : 16*1080P; 8*5M

• Motion detection:192 (16*12) detection areas can be set per screen; multi-level sensitivity can be set (limited to local channels)

• Audio compression: G.711A

• Recording mode: manual>alarm>motion detection>timing

• Local playback: 4 channels (under coaxial input mode)

• Video query: Time point search, calendar search, event search, channel search

• Video preservation: Local hard disk, network

• Backup method: network backup, USB mobile hard disk, USB burning, SATA burning

• Video input: 8 BNC

• Video output: 1 VGA, 1 HDMI, CVBS

• Network interface: RJ45 10M/100M adaptive Ethernet port

• USB interface: 2 USB interfaces

• Hard disk interface: 1 SATA interfaces (each supports up to 14T)

• Wireless interface 3G, WIFI (expanded via USB)

• Power 12V/2A

16CH

Features:

• Support H.265+ coding technology, ultra-low bit rate, fully compatible with H.264 matching;
• Support HDMI high-definition output display;
• Support ONVIF protocol to connect to third-party equipment (network mode);
• Support multiple cloud technologies, realize network penetration, front-end and back-end docking, push alarm information to mobile phones and other functions;
• Supporting Web, CMS, central platform management software MYEYE, and providing SDK development;
• Support various types of mobile phone monitoring (Iphone, Android);
• Remote access, with its own domain name service function (ARSP), remote monitoring is enabled with one key;
• Standard coaxial control, easy to realize back-end control and front-end;
• Support XVI/AHD/TVI/CVI/CVBS/IP signal six-in-one access;
• Support intelligent analysis: human figure detection, face detection and other functions

Technical Parameters:

• Main processor: Industrial-grade embedded chip NT98312
• Screen display: 1/4/8/9/16 screen (take the coaxial input mode as an example, others depend on the channel mode)
• Image codec: H.265+
• Monitoring quality: VGA (up to 1080P); HDMI (up to 4K)
• Preview capability: 16*5M-N@12fps(6 in 1)/16*4M-N@15fps(6 in 1)/16*1080P@15fps(XVI front end), default 5M-N
• Coding capability: 16*5M-N@6fps(6 in 1)/16*4M-N@8fps(6 in 1)/16*1080P@8fps(XVI front end), default 5M-N
• Decoding ability: 8*5M-N@6fps(6 in 1)/16*4M-N@8fps(6 in 1)/16*1080P@8fps(XVI front end), default 5M-N
• Multi-mode input:
• Coaxial: 16*5M-N
• Network: 16*1080P; 4*5M
• Motion detection: 192 (16*12) detection areas can be set for each screen; multi-level sensitivity can be set (limited to local channels)

How to see it by smartphone and by CMS

• Download Xmeye APP--open it--choose log on locally--add device--input seriac number to login

• If you have any questions on how to use it,please contact us.

• also by CMS please use computer and enterwww.xmeye.netand then use serial number to enter(serial can find in this DVR and remember do not tell your serial number to anybody)