Hello everyone, welcome to our store, If you have any question please contact us.
Material: Terry cloth + polyester + plant hemp and sponge
Color: As the picture shows
Size: 70cm x 8cm/27.55" x 3.1
1 x Exfoliating Loofah Back Strap
Due to hand measure, the size may have 1-4 cm error
Due to Different Monitor, the color may have difference
Due to long shipping, the item may damage in transit, if the item damage, pls contact us firstly immediately before leave feedback, thanks for your understanding
You may chat with us for any questions via TradeManager, we will respond you right away, If we are not online, please e-mail us, we will get back to you within 24 hours.
Escrow, Credit card, Visa, Paypal. If you need to pay us in other ways, please kindly contact us by email or online
Before payment, please double check your delivery information: address, name, zip code, phone numbers etc.
If you order is very urgent, pls choose express such as DHL, EMS, FEDEX etc.
After you order, when the produtcss is out of stock, just don't worry, we will inform you at first time. we hope your understanding, thanks, dear.
Shipping way/Delivery Time
Hogaki Standard Shipping/15-60 business days
China post/15-60 business days
DHL/3-8 business days
EMS/8-25 business days
Fedex/5-15 business days
Epacked/20-25 Woking Days
Note:when you don't receive your parcel, and the receiving time will be over, please ask us to extend time, thank you.
Return & Exchange
Because of the different measurement methods.1-5cm error is allowed
packed in good condition before shipping. We will try our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition within 7 days of receipt for a refund or an exchange. Before return the item, please contact us for the detailed return exchange instruction. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items.
1. If you are satisfied with our products and servicer. pls leave us a positive feedback "5 stars", it is our motion to do better for you. and we will gradly to do the same for you.
2. Any problems about our product, please don't leave us "1/2/3 star" feedback before communicate with us. just contact us, we will try our best to solve the problems and make you satisfied. thank you very much.
- Unit Type: piece
- Package Weight: 0.046kg (0.10lb.)
- Package Size: 29cm x 11cm x 2cm (11.42in x 4.33in x 0.79in)
- Origin: CN(Origin)
- Material: Loofah
- Type: Belt
- Use: Cleaning
- Product: Bath Brush/Massage Brush
- Model Number: S0016002401
- Application: Body
- product: loofahs
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of HOGAKI.COM - Home, Garden & Kitchen shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of hogaki.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LARGE ORDER DEALS
Thank you for your interest doing business with us!If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.