ID: 13737

NEJE DK-8-KZ 1500/2000/3000mW Professional DIY Desktop Mini CNC Laser Engraver Cutter Engraving Wood Cutting Machine Router

4.4 (49 votes) | 192 orders
Price: US $135.05 - 513.59 / piece
Discount Price:
US $ 69.95 - 261.93 / piece
-48%
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DK-BL 10W 445nm EU/DK-BL 10W 445nm US


With the newly developed 10W high performance module, this laser engraving machine can quickly engrave black alumina, wood, leather, plastic, painted metal, etc. It works with supported APP for easy operation and is compatible with android, iOS, ipadOS, macOS, windows, great for DIY engraving.

Features:
Support APP connection, and compatible with android, iOS, ipadOS, macOS, windows, easy to use.
Built-in 6000mAh battery with over-temperature protection, energy efficient and eliminates frequent charge.
With newly developed 10W high performance module, it can quickly engrave black alumina, wood, leather, plastic, painted metal, etc.
All-metal precision mechanical drive components and structure ensures precise and stable engraving.
Compact size makes is extremely portable and can be charged by portable battery, convenient to use.
Magnetic-protective board makes sure it's safe to use.
NEJE cloud service provides tons of materials for more interesting creations.

Specification:
Material: Aluminum + acrylic + stainless steel
Main Color: Black
Plug Type: EU / US (Optional)
Power: 10W
Optical power:2.5W
Input Voltage: 5V/2A
Laser Wave Length: 445nm
Image Format: bmp, jpg, png, etc
Image Size: 510 * 510 pixels / 0.075mm point distance
Image Engraving Pattern: Bitmap engraving
Support System: Android / Win7 / Win8 / XP / Win10 / iOS / ipadOS / macOS
Battery: 3.7V/6000mAh
Engraving Area: 41 * 41mm
Item Size: 16 * 14.5 * 19cm / 6.30 * 5.71 * 7.48in
Item Weight: 976g / 34.43oz
Package Weight: 1900g / 63.49oz
Package Size: 30 * 21 * 23cm / 11.81 * 8.27 * 9.06in

Packing List:
1 * Engraving Machine
1 * Protective board
1 * USB Cable
1 * US adapter
1 * Power Adapter
1 * Wrench
1 * Whiteboard Marker
1 * Wood block
2 * Wood board
2 * Test Paper
1 * Focus plate
1 * Silicone pad
1 * Manual (English)


2000mW 405nm
Features:
Ai Intelligent Creation: unique AI APP intelligent algorithm, and thousands of cloud materials are constantly updated to bring more interesting creation; only need to scan the QR code with NEJE scanner APP, it will automatically connect with computer software, take drawing with app or portrait, or get the photo you want from the mobile photo album, click Send, directly calculate the photo and present multiple image algorithms.
High-precision: non-plastic all-metal precision machinery, XY fixed frame structure, high precision, high speed, text or logo accuracy is very high! You can also design your own logo, and the algorithm performs a 1:1 rendering of each pixel without loss.
The software is easy to use, automatically connected after startup, professional and feature-rich.
Fast, Safe and Durable: the high efficiency design of the motor radiator fan makes the optical head not cumbersome, with faster movement efficiency, 2000mw high performance optical head, which makes the efficiency of one work double.
Portable Design: only through USB 500mA input, can release 5V0.5A/1A efficient and stable power, can be used outdoors with a laptop.
Safety Design: magnetic protection panel to protect your vision, emergency stop button, CE, FCC, FDA certification without radiation.
Compatible and Replaceable: support neje 2pin 405nm 1000mw laser tube, 2pin 405nm 2000mw laser tube, 4pin 445nm laser tube.
It has more applicable materials and the highest engraving precision.
405nm wavelength is more conducive to material absorption.

Note:
1. Items can be carved including: mahogany, bamboo, paper cards, ivory, leather, flammable plastic, PCBA, etc.
2. Items can not be carved: metal, acrylic and any other retardant material. White material doesn't work well.
3. Can't support MacBook system, only support Windows XP / 7 / 8 / 10.
4. The product is only suitable for personal DIY, because of the speed of carving, it is not recommended for industrial use.
5. When the machine is working, it is recommended not to look directly at the laser head, and not to operate the laser head directly by hand.

Specifications:
Material: Aluminum + Acrylic + Stainless Steel
Main Color: Black
Power: 2000mW
Supply Voltage: 5V
Supply Current: 500mA
Laser Wave Length: 405nm
Image Format: jpg, bmp
Image Size: 490 * 490 pixels / 0.075mm point distance
Image Engraving Pattern: Bitmap Engraving
Support System: Win7 / Win8 / XP / Win10
Engraving Area: 38 * 38mm / 1.50 * 1.50in
Item Size: 16 * 14.5 * 19cm / 6.30 * 5.71 * 7.48in
Item Weight: 976g / 34.43oz
Package Weight: 1800g / 63.49oz
Package Size: 30 * 21 * 23cm / 11.81 * 8.27 * 9.06in

Package List:
1 * Engraving Machine
1 * Protective Board
2 * USB Cable
1 * Allen Wrench
1 * Focusing Film
1 * Manual (English)


3000mW Bluetooth

This mini laser engraving machine with high precision and high stability is an amazing gift for DIY fans. It supports both wireless BT and USB cable connection, much practical than normal engraving machine.

Features:
This desktop laser engraving machine features high speed, high precision and high stability.
Innovative technology applied in this newly introduced engraver, it supports both wireless BT and USB cable connection.
BT 4.0, wireless data communication, advanced APP for engraving control, DIY engraving anytime and anywhere just through a smart phone or a tablet.
Also support USB connection with PC, specialized software helps to edit picture and monitor the engraving process. This software provides 6 language selection.
Comes with a laser focus knob, through rotation it can adjust the focus point to determine the precision. Perfect for Decoration Engraving or Customize your small lovely belongings.
Self-developed power IC and radiator, carving time will last much longer than other laser and more stable.
It is perfect for batch operation of logo engraving which makes the engraver more practical. You only need to prestore a picture and send the picture to the engraver.
Built-in 6000mAh lithium battery provides 4A output, can be used without cable connecting with any power.
Acrylic body and fine workmanship show excellence in quality.
Easy to use and install, great gift for DIY enthusiasts.
Application: Depth Engraving, Wood Marking.
Engraving material: wood, gray paper card, non-transparent plastic, leather, paint pcba, etc.( flat, opaque and can be burned black)

Activation:
In order to ensure that the machine is powered off during transportation, the factory will sleep the machine in advance.
The first time you use it, you need to connect the usb cable to activate the machine.

Specifications:
Material: Acrylic + Aluminum + Stainless Steel
Power: 3000mW
BT Version: BT 4.0
BT Distance: Within 10m
Supporting OS: Support Android Phone 4.0 above, BT 4.0, support to compatible with iOS 11.3.1 above, BT 4.0, support WIN XP SP3, WIN7, WIN8, WIN10,  iOS X 10.10 or higher, 64-bit
Battery: 6000mAh Lithium Battery
Battery Type: Polymer li-ion battery
Battery Working Time: About 3 hours
DPI: 350dpi
Laser Wavelength: 450nm
Engraving Space: Approx. 10 * 9 * 5cm
Temperature: 500°C
Supported Image Formats: JPEG, BMP (24 bit only), TIFF, PNG (32 bit or less ), PCX (8 bit and 24 bit RLE ), PCD
Image Size: 550 * 550 pixels
Engrave Mode: Bitmap carving
Input: One USB(5V 0.5A or 1A)
Laser Can Be Replaced: YES
Every Work Time: < 1 hour
Item Size: Approx. 20 * 16 * 14.8cm / 7.87 * 6.30 * 5.83in
Item Weight: Approx. 1252g / 44.16oz
Package Size: Approx. 30 * 22 * 21cm / 11.81 * 8.66 * 8.27in
Package Weight: Approx. 1760g / 62.13oz

Package List:
1 * Engraving Machine
1 * Protective Board
1 * USB Cables
1 * Allen Wrench
1 * Focusing Film
1 * User Manual

NOTE:
1. It can not engrave metal, acrylic and any other retardant material. white material doesn't work well.
2. The product is powered by polymer lithium battery of 6000 mah. The yellow light flashing once or twice means the power is low, which needs to be connected with 5v power supply.
3.The product is only suitable for personal diy, because of the speed of carving, it is not recommended for industrial use.
4.When the machine is working, it is recommended not to look directly at the laser head, and not to operate the laser head directly by hand.
5.Laser diode is a sensitive component, pay attention to prevent electrostatic damage (product includes electrostatic protection design, but there is a certain probability of damage).
6.This model is not suitable for carving portraits, but only for carving line images(This is due to the 450nm wavelength characteristics).
7. If the power is below 10, the machine will stop working. Please check whether the power is sufficient before use.


EJE KZ 10W 450nm EU

This laser engraving machine features the function of print carving and more practical than normal engraving machine. This mini laser engraving machine with high precision and high stability is great for DIY engraving. It supports offline operation, convenient than normal engraving machine.

Features:
The latest development of 10W high performance module can quickly carving and engrave iron oxide, alumina, wood, leather, plastic, etc.
Suitable for icons, deep engraving and other materials, support bmp, jpg, png and other image formats.
Thousands of cloud materials are constantly updated to bring more interesting creation.
Scan the QR code with NEJE Scanner APP(Only support Android version), it will automatically connect with computer software (support NEJE windows software, NEJE replacement for macbook software, support N-Scanner APP), software automatic connection, easy to operate.
Professional word processing algorithms, the algorithm performs a 1:1 rendering of each pixel without loss.
A variety of image algorithms present the image characteristics of your family or idol more precisely.
Supports parallel engraving and offline operation, up to 10 machines can be controlled by only one computer.
The motherboard is compatible with various power lasers, and supports 2pin mos. It can replace a more power supply equipment to achieve power expansion effect.
All-metal precision mechanical drive screw structure and full-frame stable mechanical structure ensures that the X-Y axis in motion makes the execution of instructions more precise.
Magnetically mounted protection panel and emergency stop button ensures safety operation. CE, FCC, FDA certification without radiation.
5V3A low voltage power supply, also can be powered by mobile power, very convenient.
Equipped with 450nm laser tube, high power laser, more durable, safe and engraved deeper.
Items can be carved including: oxidized metal(iron oxide and alumina), mahogany, bamboo, paper cards, ivory, leather, flammable plastic, PCBA, etc.

Note:
1. It can not engrave metal(except for iron oxide and alumina), acrylic and any other retardant material. white material doesn't work well.
2.The product is only suitable for personal DIY, because of the speed of carving, it is not recommended for industrial use.
3.When the machine is working, it is recommended not to look directly at the laser head, and not to operate the laser head directly by hand.
4.Laser diode is a sensitive component, pay attention to prevent electrostatic damage (product includes electrostatic protection design, but there is a certain probability of damage)
5.The APP Only support Android version. (work with windows software)

Specifications:
Plug Type: US / EU (Optional)
Material: Aluminum + acrylic + stainless steel
Main Color: Black
Power: 10W
Optical Power: 2.5W
Input Voltage: 100-240V
Output Voltage: 5V, 3A
Laser Wave Length: 450nm
Image Format: bmp, jpg, png, etc
Image Size: 490 * 490 pixels / 0.075mm point distance
Image Engraving Pattern: Bitmap engraving
Support System: Win7 / Win8 /  Win10 / replacement for Macbook
Engraving Area: 38 * 38mm / 1.50 * 1.50in
Item Size: 160 * 145 * 190mm / 6.30 * 5.71 * 7.48in
Item Weight: 976g / 34.43oz
Package Weight: 1900g / 63.49oz
Package Size: 30 * 21 * 23cm / 11.81 * 8.27 * 9.06in

Packing List:
1 * Engraving Machine
1 * Protective Panel
1 * USB Cable
1 * Wrench
1 * Whiteboard Marker
1 * Focus Plate
1 * Silicone Pad
1 * Wood Block
2 * Wood Board
2 * Test Paper
2 * Power Adapter
1 * Manual (English)


3000mW EU 445nm/3000mW US 445nm

Features:
Suitable for icons, deep engraving and other materials, support bmp, jpg, png and other image formats.
Thousands of cloud materials are constantly updated to bring more interesting creation.
Scan the QR code with NEJE Scanner APP(Only support Android version), it will automatically connect with computer software, simple and easy to use.
Professional word processing algorithms, the algorithm performs a 1:1 rendering of each pixel without loss.
A variety of image algorithms present the image characteristics of your family or idol more precisely.
Supports parallel engraving and offline operation, up to 10 machines can be controlled by only one computer.
The motherboard is compatible with various power lasers, and supports 2pin mos and 4pin TTL control. It can replace a more power supply equipment to achieve power expansion effect.
All-metal precision mechanical drive screw structure and full-frame stable mechanical structure ensures that the X-Y axis in motion makes the execution of instructions more precise.
Magnetically mounted protection panel and emergency stop button ensures safety operation. CE, FCC, FDA certification without radiation.
USB 5V low voltage power supply, can replace 5V/4A power, maximum support 20W power supply, safe, portable and expandable.
Equipped with 445nm laser tube, high power laser, TTL control, with temperature sensing, safe and engraved deeper.
Can engrave items like power bank, mobile phone, wallet, handicraft and so on.

Note:
1. It can not engrave metal, acrylic and any other retardant material. white material doesn't work well.
2.The product is only suitable for personal DIY, because of the speed of carving, it is not recommended for industrial use.
3.When the machine is working, it is recommended not to look directly at the laser head, and not to operate the laser head directly by hand.
4.Laser diode is a sensitive component, pay attention to prevent electrostatic damage (product includes electrostatic protection design, but there is a certain probability of damage)
5.The APP Only support Android version.

Specifications:
Plug Type: EU plug + US plug
Material: Aluminum + acrylic + stainless steel
Main Color: Black
Power: 3000mW
Input Voltage: 100-240V
Output Voltage: 5V, 2A
Laser Wave Length: 445nm
Image Format: bmp, jpg, png, etc
Image Size: 490 * 490 pixels / 0.075mm point distance
Image Engraving Pattern: Bitmap engraving
Support System: Win7 / Win8 / XP / Win10
Engraving Area: 38 * 38mm / 1.50 * 1.50in
Item Size: 16 * 14.5 * 19cm / 6.30 * 5.71 * 7.48in
Item Weight: 976g / 34.43oz
Package Weight: 1800g / 63.49oz
Package Size: 30 * 21 * 23cm / 11.81 * 8.27 * 9.06in

Package List:
1 * Engraving Machine
1 * USB Cable
1 * Power Cable
2 * Power Adapter
1 * Wrench
1 * Whiteboard Marker
1 * Wood Block
3 * Paper
1 * Manual (English)


1500mW 405nm

This laser engraving machine features the function of print carving and more practical than normal engraving machine. This mini laser engraving machine with high precision and high stability is great for DIY engraving. It supports offline operation, convenient than normal engraving machine.


Features:
Suitable for icons, deep engraving and other materials, support bmp, jpg, png and other image formats.
Thousands of cloud materials are constantly updated to bring more interesting creation.
Scan the QR code with NEJE Scanner APP(Only support Android version), it will automatically connect with computer software, simple and easy to use.
Professional word processing algorithms, the algorithm performs a 1:1 rendering of each pixel without loss.
A variety of image algorithms present the image characteristics of your family or idol more precisely.
Supports parallel engraving and offline operation, up to 10 machines can be controlled by only one computer.
The motherboard is compatible with various power lasers, and supports 2pin mos. It can replace a more power supply equipment to achieve power expansion effect.
All-metal precision mechanical drive screw structure and full-frame stable mechanical structure ensures that the X-Y axis in motion makes the execution of instructions more precise.
Magnetically mounted protection panel and emergency stop button ensures safety operation. CE, FCC, FDA certification without radiation.
USB 5V low voltage power supply, can replace 5V/1A /2A power, safe, portable and expandable.
Equipped with 405nm laser tube, high power laser, more durable, safe and engraved deeper.
Items can be carved including: mahogany, bamboo, paper cards, ivory, leather, flammable plastic, PCBA, etc.


Note:
1. It can not engrave metal, acrylic and any other retardant material. white material doesn't work well.
2.The product is only suitable for personal DIY, because of the speed of carving, it is not recommended for industrial use.
3.When the machine is working, it is recommended not to look directly at the laser head, and not to operate the laser head directly by hand.
4.Laser diode is a sensitive component, pay attention to prevent electrostatic damage (product includes electrostatic protection design, but there is a certain probability of damage)
5.The APP Only support Android version. (work with windows software)



Specifications:
Material: Aluminum + acrylic + stainless steel
Main Color: Black
Power: 1500mW
Input Voltage: 100-240V
Laser Wave Length: 405nm
Image Engraving Pattern: Bitmap engraving
Application:Grayscale Engraving, Photo Engraving, Wood Marking...
Engraving material: wood, gray paper card, non-transparent plastic, leather, paint pcba, etc.( flat, opaque and can be burned black)
Engraving size: 490pxx490px (0.075mm Dot Pitch)
System: Win xp\7\8\10, Mac OS
Software: NEJE Controller for windows, NEJE Controller for mac, NEJE Scanner for Android
File format: BMP, JPG, PNG ...
Power supply: USB 5V1.5A-2A
Engraving Area: 38 * 38mm / 1.50 * 1.50in
Item Size: Approx. 16 * 14.5 * 19cm / 6.30 * 5.71 * 7.48in
Item Weight: Approx. 976g / 34.43oz
Package Size: Approx. 30 * 20.5 * 21cm / 11.81 * 8.07 * 8.27in
Package Weight: Approx. 1641g / 57.88oz


Package List:
1 * Engraving Machine
1 * Protective Plate
1 * USB Cable
1 * Power Cable
1 * Wrench
1 * Whiteboard Marker
1 * Manual (English)
 

EJE KZ 10W 450nm US

This laser engraving machine features the function of print carving and more practical than normal engraving machine. This mini laser engraving machine with high precision and high stability is great for DIY engraving. It supports offline operation, convenient than normal engraving machine.

Features:
The latest development of 10W high performance module can quickly carving and engrave black alumina, wood, leather, plastic, painted metal, etc.
Suitable for icons, deep engraving and other materials, support bmp, jpg, png and other image formats.
Thousands of cloud materials are constantly updated to bring more interesting creation.
Scan the QR code with NEJE Scanner APP(Only support Android version), it will automatically connect with computer software (support NEJE windows software, NEJE replacement for macbook software, support N-Scanner APP), software automatic connection, easy to operate.
Professional word processing algorithms, the algorithm performs a 1:1 rendering of each pixel without loss.
A variety of image algorithms present the image characteristics of your family or idol more precisely.
Supports parallel engraving and offline operation, up to 10 machines can be controlled by only one computer.
The motherboard is compatible with various power lasers, and supports 2pin mos. It can replace a more power supply equipment to achieve power expansion effect.
All-metal precision mechanical drive screw structure and full-frame stable mechanical structure ensures that the X-Y axis in motion makes the execution of instructions more precise.
Magnetically mounted protection panel and emergency stop button ensures safety operation. CE, FCC, FDA certification without radiation.
5V3A low voltage power supply, also can be powered by mobile power, very convenient.
Equipped with 450nm laser tube, high power laser, more durable, safe and engraved deeper.
Items can be carved including: oxidized metal(iron oxide and alumina), mahogany, bamboo, paper cards, ivory, leather, flammable plastic, PCBA, etc.

Note:
1. It can not engrave metal(except for iron oxide and alumina), acrylic and any other retardant material. white material doesn't work well.
2.The product is only suitable for personal DIY, because of the speed of carving, it is not recommended for industrial use.
3.When the machine is working, it is recommended not to look directly at the laser head, and not to operate the laser head directly by hand.
4.Laser diode is a sensitive component, pay attention to prevent electrostatic damage (product includes electrostatic protection design, but there is a certain probability of damage)
5.The APP Only support Android version. (work with windows software)

Specifications:
Material: Aluminum + acrylic + stainless steel
Main Color: Black
Power: 10W
Optical Power: 2.5W
Input Voltage: 100-240V
Output Voltage: 5V, 3A
Laser Wave Length: 450nm
Image Format: bmp, jpg, png, etc
Image Size: 490 * 490 pixels / 0.075mm point distance
Image Engraving Pattern: Bitmap engraving
Support System: Win7 / Win8 /  Win10 / replacement for Macbook
Engraving Area: 38 * 38mm / 1.50 * 1.50in
Item Size: 160 * 145 * 190mm / 6.30 * 5.71 * 7.48in
Item Weight: 976g / 34.43oz
Package Weight: 1900g / 63.49oz
Package Size: 30 * 21 * 23cm / 11.81 * 8.27 * 9.06in

Packing List:
1 * Engraving Machine
1 * Protective Panel
1 * USB Cable
1 * Wrench
1 * Whiteboard Marker
1 * Focus Plate
1 * Silicone Pad
1 * Wood Block
2 * Wood Board
2 * Test Paper
2 * Power Adapter
1 * Manual (English)



1) We accept Alipay, West Union, TT.All major credit cards are accepted through secure payment processor ESCROW.

2) Payment must be made within 3 days of order.

3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.

1. WORLDWIDE SHIPPING.(Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.


1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from Hogaki. OR, you may choose to have a replacement.
4.  We will bear all the shipping cost if the product(s) is (are) not as advertised.

1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on Hogaki!

We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!



Packaging Details

  • Unit Type: piece
  • Package Weight: 1641g / 57.88oz
  • Package Size: 30 * 20.5 * 21cm / 11.81 * 8.07 * 8.27in

  • Brand Name: KKMOON
  • Origin: CN(Origin)
  • Certification: ce
  • Model Number: DK-8-KZ
  • Is Smart Device: Yes
  • Is it CNC?: CNC
  • Material: Acrylic + Aluminum + Stainless Steel
  • Main Color: Black
  • Power: 1500/2000/3000mW
  • Laser Wave Length: 405nm
  • Image Format: JPG
  • Image Size: 512 * 512 pixels
  • Image Engraving Pattern: Bitmap Engraving
  • Support System: Win7 / Win8 / XP / Win10
  • Supply Voltage: 4.2-5.5V
  • Supply Current: 1A
  • Work Area: 38 * 38mm
  • Item Size: 16 * 14.5 * 19cm / 6.30 * 5.71 * 7.48in
  • Item Weight: 1641g

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of HOGAKI.COM - Home, Garden & Kitchen shop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of hogaki.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

LARGE ORDER DEALS

Wholesale

Thank you for your interest doing business with us!

If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.

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