LIECTROUX C30B Robot Vacuum Cleaner Smart Mapping,App & Voice Control,6000Pa Suction,Wet Mopping,Floor Carpet Cleaning & Washing
880.00 367.84 $
G80 FAQ
1. How long should be the first battery charging?
5 hours by instruction
2. The robot only cleans for a short period.
The battery will lose power if the robot is in standby for too long. Fully charge the robot before using it again.Reactivate the battery if the robot has not been used for a long time: put the robot on the charging base and charge for 3 minutes, then pull off. Repeat this 3 times before charging it for 3-5 hours as usual.
3. The noise level has clearly increased.
Please clean the suction passage if it is clogged with debris.Please check if the side brushes are loose.The dustbin is full or the high-performance filter was washed with water. Empty the dustbin and replace the high-performance filter.Noise level increases when the robot is in MAX mode.
4. Why our product is unique?
Every product is developed using cutting-edge technologies to meet various cleaning needs, offering outstanding versatility and convenience for everyday use.
Q&A
Q1:Do I still need to pay customs duties when shipping from Europe?
According to the EU Policy, custom duty are not included in the item price. If the item is shipped from Spain or Poland, we declare as the actual item price on the package.
Q2: Where is the Israeli warehouse?
The Israeli warehouse is located in Cyprus. We declare product differently depending on the value of the item.
Q3: Can I provide receiver information in local language other than English?
Since the requirement from logistics providers, we need receiver full name and address in English if you selected shipping from China.
Q4: Could it ship to Canary Island?
Due to customs clearance issues, we currently could not ship to Canary Island and other islands, the island with a zip code of 35, 38, 52, 52, please do not place the order, we are welcome buyers place anorder other than the places we mentioned above.
Q5: Do I need to provide tax number?
For Brazilian customers, pleaseprovideyour personal CPFNumber when you placing order.
Q6:Can the robots work on dark carpet?
Like all other robots, the robot vacuum cleaner could not work on the dark floor. If your carpet is dark , machine defaultly as an obstacle and avoid this area .Besides, the robot is designed with double anti-collision, infrared detection and front bumper. The walland furniture are dark,machinemight collide on themdue to the miss detection.
Q7: Can I add any detergents to the tank?
Do not add liquids other than clean water to the tank, W400 has specialized detergent Please check ourRobot Accessory List.
Q8: Can I order plug other than US or EU?
Yes, please leave note before placing order, we will send the proper adapter or converter according the receiver’s region.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for your interest doing business with us!
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