Energy-saving Wall Air Conditioner And Heater Fan Home Air Conditioning Dormitory Timing Free Installation Remote Control
409.05 297.88 $
Energy-saving Wall-mounted Air conditioner portable Heating Fan Home timing free installation Remote control wifi thermostat
How about the delivery and how to do if the item not arrive on time ?
1: Most of the parcel will arrive in 20-60 days, the Brazil will need 30-90 days arrive. Other remote country even need more days.
If you order the item, please make sure that in 60 days do not make any dispute to say item still on the road. You can contact us online and we will reply you where is the item and what is the problem with the shipping. Brazil need wait 90 days.
For example, Germany buyer brought one item on 01/01/2018, and we send out the itme on 05/01/2018, our delivery time will be 60 days until 05/03/2018, in these days you can ask us help you extand delivery for the order. We will not accept anyone open dispute in 60 days.
About the delivery time, the airmail shipping sometime slow and sometime fast, this will have many reasons, like the custom Improve security specifications, Item made of metal, or the item include li-battery inside. So please understanding about the delivery time.
2: Russian buyer need offer us your city, province, contact number, passport number, receiver name clear. Some of the russian address have the same city by not the same province, sometimes will got the problem with the address.
3: If you need the item arrive fast, or if you need it hurry, please choose the Express to send the item, like the SPSR,DHL,FEDEX,TNT,EMS.
How to Receive the package ?
1: If this is the electronic product, so sometimes easy damage by shipping, or somewhere no working.
So when you saw the itme package box is Severe extrusion or deformation, please help make a video of open thepackage.
This will help us save more time to confirm the problem and make refund. If damage item by shipping, the shipper will bear some loss.
2: If your post agree with you open the package before sign the item, you can check the item weather complete first, if it have any problems, you can choose Rejected the parcel. And please contact us at the first time to let we know the parcel is damage.
How to do if you get some problem and can not be slove by yourself ?
1: When you have the problem how to use the item, please leave message into the order, our worker will reply you in 24 hours.
We will on work from Monday to Saturday Chinese BeiJing Time 10:30 to 17:30. In this time you can ask us the technical questions. We will have engineer online to help you slove the problem. If we can not reply in 24 hours, please send more message again.
Other times we will just reply the message, if on Sunday, please leave us your question into the order or wait on Monday to contact us online.If you think your question is not easy to slove, please find a free time to keep online to ask us to help you.
2: All the items will take a 1 year warranty, in this year if you find anywhere no working, please contact us online, we will help you slove the problem as soon as possible.
In this way we will offer you some questions, please kindly to reply us, this will help us fast confirm the problem.
What problem can open the dispute ?
1: When after we talk about the problem, we will tell you how to do with the item.
Sometimes if real have problem we will make some refund, or full refund. This all need you contact us to talk about the problem first, do not worry, any problems we will help you slove it first, if we can not help you slove the problem for a long time, you can open dispute to ask refund.
2: Some of the item is expensive, and you have choose the air mail shipping to send out the item, so please know the item will on the road for a long time, no one can promise the item can be intact, some times the parcel have somewhere deformation, please understanding about this.
If you can not accept any deormation, please choose the Express shipping way, like the FedEx,DHL,TNT,EMS,ARAMEX to send out the item. We will take a strong package for you.
3: When you get the problem of the item features, Please don't open dispute first, feature problems most because of the country reason or the technology reason. So contact us to help you slove the problem will be best !
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for your interest doing business with us!
If you would like to get a discounted price for your large purchase orders, fill in the required blanks along with your email address, the product Item ID # and/or the link of the item that you want to order, item quantity (minimum of 30 pieces), shipping country and payment method is required. We will contact you with a discounted price as soon as we receive your inquiry.© 2017-2023 HOGAKI.COM - Home, Garden & Kitchen shop.