LED Ceiling COB Downlight Dimmable 3W 5W 7W 10W 12W 15W Recessed Led Ceiling Lamp Spot Light Bulbs Indoor Lighting AC110V 220V
11.10 9.79 $
FAQ
1.Why the light doesn't light up?
Please check the wire connection. Don’t need to connect the ground wire. The live wire is connected to live wire, and the neutral wire is connected to the neutral wire.
Please check if the master switch is turned on.
2.Why can not the light connect to WiFi?
Please make sure that the WiFi is 2.4GHz.
Please make sure whether it is too far away from WiFi.
Please make sure whether to turn on the mobile phone Bluetooth.
Please check your WiFi if has been connected with too many devices.
3.Why doesn't the light work when it is installed outdoors?
Please connect it with WiFi and Bluetooth beside the router firstly, then you can put it outdoors. Keep the phone connected to the Internet and turn on Bluetooth, the light can be controlled by the phone even if it is far away from WiFi.
4.Why does the light automatically turn on without any control?
Please check if you have set a timed turn on for this light on the APP.
Please check if the network will be interrupted suddenly. If the network is interrupted, the light will lose the connection and turn on.
5.Why can’t the light flash after wiring?
Please repeat to turn on/off the main switch slowly several times. In generally, after turn the main switch on and off 3 times slowly, it will flash after several seconds when turn on for the fourth time.
Product name: WIFI Smart floodlight
Voltage: AC 220V
Material Science: Die cast aluminum
Power: 30W / 50W/100W
Product color: Black
Light color: RGB+WW+CW
Wireless Connection: Wi-Fi IEEE 802.11b/g/n 2.4GHz
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
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If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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