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For security reasons, we will only ship orders to the delivery address you confirmed with Escrow.
We will make shipment for you in 10 days or ealier after you place order.
Standard shipping rate(see our web)
You have the right to select the appropriate shipping way, we will send the items according to your choose. For free shipping, we usually support shipment by China Post Air Mail and ePacket. If the quantity of your order reach a certain amount, we can send them to you with any free shipping such as EMS,DHL or other shipping methods. please trust me that we will try our best to provide you fast and safe transportation.
We can make samples according to the customer's demand.
Delivery time is according to the actual arrival time. You can read the template for the mode of transportation at first for reference. (if the items does not arrive in your expected time. Please contact us freely, thank you)
When you receive them please confirm the parcels which is in good condition or not when you receive them. You can refuse to sign for if the parcel is damaged.
we will try our best serve you the best that we can.
If you really do not satisfied with our items. please contact us in 7 days. We will try our best to resolve it.
If you have any suggestion or request for the items, please let us know..Let me do better. If you are satisfied with the items, please give us 5 stars feedback.Thank you very much.
Please agree to the above when you purchase items from us.
Wish you a happy shopping!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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